Who We Are
Established in 1993, Synapsis Software is a software development company catering for the needs of the Southern African business, corporate and local government sectors.Our software solutions are innovative, technologically state-of-the-art, and of industrial strength robustness.
The rigorous application of sound methodologies and strict adherence to best practices for project management, software development, and testing of our software solutions are crucial ingredients for the success of our projects.
Based on proven and well-established main-stream technologies, products from the Synapsis Lab are designed with long-term sustainability in mind, giving our customers peace of mind for many years to come, as well as a great return on investment.
Our highly dedicated and very experienced team of customer relations specialists ensures that hands-on assistance is only a phone call or e-mail away when needed. Customisable service level agreements (SLA’s) ensure that service standards and responsibilities are clearly defined and transparent for all parties involved.
We particularly value close, interactive, long term relationships with our customers. We actively research their business models, as well as the markets in which our customers operate. This enables us to devise ways to assist our customers in streamlining their operations and to improve their competitiveness within their chosen markets.
With this customer-centric focus deeply ingrained into our company’s DNA from day ‘1’, we consider it a great compliment, that many of our customers have chosen to be with us for well in excess of 10 years.
Our Vision
To be recognized as one of the preferred solution providers of cutting-edge, high-impactsoftware solutions within the business, corporate and local government sectors across sub-Saharan Africa and English-speaking countries across the globe.
We want our products to be recognized as best-of-breed solutions in their respective fields.
Our Mission
On the basis of close, long-term customer relationships and continuously high levels of service excellence, it is our mission to empower our customers to utilise the latest information technologies effectively in order to streamline their operations, monitor and improve their performance and to thus ultimately enhance their competitiveness within their chosen markets.
Our Values
Customer Focus
To be a company that is passionately dedicated to its customers at all times, to anticipate needs and to regularly exceed our customers’ expectations with the cutting-edge portfolio of products and services that we provide.
To be powerful catalysts for the growth and enhanced competitiveness of our customers through the supply of innovative software solutions in combination with our expert consulting and after-sales services.
Employee Empowerment
We believe that all our employees strive inherently to excel at their jobs and to not only meet, but exceed our customers’ expectations and that they will consistently do so, given the proper work environment, tools, and support.
We attract highly capable, diverse, and innovative people and recognize their efforts and contribution to the company and to our customers’ organisations.
Fairness, Honesty & Transparency
We believe in fairness, honesty and transparency in our interactions with all stake holders in our company, be they our shareholders, staff members, customers, or suppliers, in order to earn their trust and continued loyalty.
We believe that anything less than our adherence to the highest standards of business ethics in all our interactions with stake holders is unacceptable.
Get in Touch
| | 086 111 4414 (RSA) |
| | +27 41 581 0959 (Int) |
| | contact@synapsissoftware.com |
Come Visit
| | 246 Main Road, Walmer |
Port Elizabeth South Africa |
